Welcome To Arlo Support!

Explore a variety of support options for all your Arlo devices and services. You will find FAQs, Arlo product manuals & quick start guides, and our chatbot for instant assistance. You can also find support for your order from the Arlo online shop and access our “How To” and video tutorials published on the official Arlo YouTube channel.

For after-sales support, including phone and live chat, simply log in to the Support Centre to contact us directly.

Your peace of mind is our priority - let's make sure you're fully supported!

How Tos & Video Tutorials

How to troubleshoot battery life issues?

Learn about how to maximize the battery life of your Arlo devices.

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How to troubleshoot missing recordings?

Learn about the main causes of videos disappearing from your feed and how to prevent them.

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How to navigate Secure Plan Payments?

Learn how to navigate purchasing Secure plans, changing payment methods, accessing invoices and what to do in the events of an error.

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How to troubleshoot offline issues on Wi-Fi cameras?

Learn how to troubleshoot offline issues of your Arlo devices that are connected directly to your Wi-Fi.

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How to troubleshoot offline issues on Base Station cameras?

Learn how to troubleshoot offline issues of your Arlo devices that are connected to a Base Station or Smart Hub.

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How to set up Routines and Automations?

Learn how to set up routines and automations in the Arlo App.

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How to set up Schedule?

Learn how to set up automations based on a schedule.

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How to set up Arrive/Leave (Geofencing)?

Learn how to set up automations based on arriving and leaving a location.

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How to set up Sunrise / Sunset?

Learn how to set up automations based on the sunrise and sunset.

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How to navigate Arlo Pro 5 settings?

Learn how to navigate the Pro 5 device settings in the Arlo App.

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For more video tutorials check out our youtube playlist

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