Factory resetting your Arlo Video Doorbell returns it to the default settings.

• The Arlo Video Doorbell is removed from your Arlo account when you factory reset it.
• You must follow the in-app setup process to use your Arlo Video Doorbell after a factory reset.

If the Arlo Video Doorbell is online, factory reset the device in the Arlo Secure App:

1. Launch the Arlo Secure App.
2. Tap Devices.
3. Tap the device card for your doorbell.
4. Tap
5. Tap the device name at the top of the Device Settings screen.
6. Tap Remove Device.

If the Arlo Video Doorbell is offline, factory reset the device using the reset button:

For the Arlo Video Doorbell (2nd Generation):

1. Locate the release pin that came with your Arlo Video Doorbell.
   Alternatively, you can also use a paper clip or a similar object.
   
2. Press and hold the Pairing button on the back of the Arlo Video Doorbell for about 15 seconds.
   
   The LED in front of the device flashes Amber when it successfully begins the reset process. After the reset is complete, the LED turns to blue and it is ready for pairing.

For the Arlo Essential Video Doorbell Wire-Free and Arlo Essential Video Doorbell Wired:

1. Locate the release pin that came with your Arlo Essential Video Doorbell.
   Alternatively, you can also use a paper clip or a similar object.
   
2. Press and hold the Reset button on the back of the Arlo Essential Video Doorbell for about 15 seconds.
   
   The LED ring around the doorbell button on the front of the device flashes white when it successfully begins the reset process.

After you factory reset your Video Doorbell, you must add it to your account again:

1. Launch the Arlo Secure App.
   Note: Make sure the correct Location (where you want the Arlo Video Doorbell added) is selected.
   For more information, visit: How do I switch my Location in the Arlo Secure App?
2. Tap and select Add a Device.
3. Select Doorbells & Chimes.
4. Select your specific Video Doorbell model.
5. Follow the in-app instructions.

To remove your Arlo Essential Video Doorbell from the wall mount, visit: How do I remove my Arlo Essential Video Doorbell from the wall mount?