Follow these instructions if your Arlo Camera or Arlo Video Doorbell is currently set up and connected to a VMB5000, VMB4540, VMB4500, or VMB4000 Arlo SmartHub or Base Station, and you want to connect the camera or doorbell directly to your 2.4 GHz Wi-Fi network.

If your Arlo camera is not already set up, visit: How to set up Arlo Cameras

Before you begin:

• You must have an Arlo Camera or Arlo Video Doorbell that can directly connect to a Wi-Fi router.
• Your mobile device must be connected to your 2.4 GHz Wi-Fi network, and you must connect your Arlo device to the same 2.4 GHz Wi-Fi network. For more information, visit: How do I connect my mobile device to a 2.4 GHz Wi-Fi network to set up my Arlo camera?
• To avoid losing your Arlo plan trial, make sure you add your Arlo device to the account that it was originally connected to.
• When your Arlo device is not connected to an Arlo SmartHub or Base Station, you cannot store recordings to a local storage device.
• Arlo Pro 5S and Arlo Pro 5 cameras can use the 5 GHz network, however, the camera needs to connect to a 2.4 GHz Wi-Fi network first when re-adding it to your Arlo account. For more information, visit: How does the Arlo Pro 5S camera use 5 GHz Wi-Fi networks?

To connect your Arlo Camera or Arlo Video Doorbell to a 2.4 GHz Wi-Fi router:

To switch your Arlo device from an Arlo SmartHub or Base Station connection to a direct Wi-Fi connection, you must remove the Arlo Camera or Arlo Video Doorbell from your account and then re-add it to the account using the Connect without SmartHub option.

1. Launch the Arlo Secure App.
2. Tap Devices.
3. Tap your Arlo Camera or Arlo Video Doorbell device card.
4. Tap
5. Tap your Arlo device name at the top of the Device Settings screen.
6. Tap Remove Device at the bottom of the Device Info screen.
7. Tap Yes to confirm the deactivation of your device.
8. Return to the Devices screen.
9. Make sure you have the correct Location selected. For more information, visit: How do I switch my Location in the Arlo Secure App?
10. Tap
11. Select your Arlo device.
12. Select your Arlo model.
13. If Arlo detects that you have an Arlo SmartHub or Base Station, tap Connect without SmartHub.
14. Tap Continue on the Connect to a 2.4 GHz network screen.
15. Enter your 2.4 GHz Wi-Fi SSID and Password.
16. Follow the in-app instructions to finish setting up your Arlo device.