My Arlo Baby has a poor Wi-Fi connection and the LED is blinking purple; what do I do?
Last updated: 08.01.2025
If the Arlo Baby LED blinks purple, the camera is too far away from your router and is not receiving a good Wi-Fi signal.
- Follow the troubleshooting steps in this article to improve the Arlo Baby Wi-Fi connection.
To improve your Arlo Baby Wi-Fi connection:
- Move Arlo Baby closer to your router or move your router closer to Arlo Baby.
This is the best way to improve Arlo Baby Wi-Fi connection.
You do not need to complete steps 2 and 3 unless moving Arlo Baby and your router closer together is impossible or the Arlo Baby LED is still blinking purple after you move it closer to the router. - Make sure Arlo Baby is not connected to a Wi-Fi extender.
Arlo Baby might have trouble connecting to a Wi-Fi extender.
Arlo Baby can connect to a mesh Wi-Fi system, just like it connects to a router. - Minimize the possible sources of signal interference near Arlo Baby.
Environments with multiple Wi-Fi networks, wireless devices, or frequencies can cause signal interference with your Arlo system.
Minimize the number of networks, wireless devices, and transmitted frequencies in the area where you place Arlo Baby. - Remove as many obstructions as possible from between your router and Arlo Baby.
Many common materials can significantly reduce the strength of the Wi-Fi signal from your router.
The following materials reduce signal strength the most:- Unusually thick walls and ceilings
- Brick
- Concrete
- Stone
- Ceramic
- Glass, especially mirrors
- Metal
- Large quantities of water, such as the water in a fish tank or water heater
- Check your Wi-Fi connection on other devices that are connected to the same Wi-Fi network.
Your entire Wi-Fi network might have poor signal strength because of problems with your router, your modem, or your Internet service provider.
For more information about troubleshooting problems with your home Wi-Fi network, see the documentation for your router or contact your Internet service provider.