My Arlo Baby has a poor Wi-Fi connection and the LED is blinking purple; what do I do?

Last updated: 08.01.2025

If the Arlo Baby LED blinks purple, the camera is too far away from your router and is not receiving a good Wi-Fi signal.

  • Follow the troubleshooting steps in this article to improve the Arlo Baby Wi-Fi connection.

To improve your Arlo Baby Wi-Fi connection:

  1. Move Arlo Baby closer to your router or move your router closer to Arlo Baby.
    This is the best way to improve Arlo Baby Wi-Fi connection.
    You do not need to complete steps 2 and 3 unless moving Arlo Baby and your router closer together is impossible or the Arlo Baby LED is still blinking purple after you move it closer to the router.
  2. Make sure Arlo Baby is not connected to a Wi-Fi extender.
    Arlo Baby might have trouble connecting to a Wi-Fi extender.
    Arlo Baby can connect to a mesh Wi-Fi system, just like it connects to a router.
  3. Minimize the possible sources of signal interference near Arlo Baby.
    Environments with multiple Wi-Fi networks, wireless devices, or frequencies can cause signal interference with your Arlo system.
    Minimize the number of networks, wireless devices, and transmitted frequencies in the area where you place Arlo Baby.
  4. Remove as many obstructions as possible from between your router and Arlo Baby.
    Many common materials can significantly reduce the strength of the Wi-Fi signal from your router.
    The following materials reduce signal strength the most:
    • Unusually thick walls and ceilings
    • Brick
    • Concrete
    • Stone
    • Ceramic
    • Glass, especially mirrors
    • Metal
    • Large quantities of water, such as the water in a fish tank or water heater
  5. Check your Wi-Fi connection on other devices that are connected to the same Wi-Fi network.
    Your entire Wi-Fi network might have poor signal strength because of problems with your router, your modem, or your Internet service provider.
    For more information about troubleshooting problems with your home Wi-Fi network, see the documentation for your router or contact your Internet service provider.