If you experience connectivity issues when you are running multiple 4K live streams on the Arlo Secure App, ensure that your Wi-Fi environment and camera settings are configured to optimal settings.

Check your Wi-Fi environment:

• Make sure the signal of your Arlo Ultra camera is strong.
  • Keep other Wi-Fi devices away from the Arlo Ultra camera, Arlo SmartHub, and Arlo Base Station to avoid interference.
• Ensure your mobile device is connected to the same network as the Arlo SmartHub or Arlo Base Station.
  • Streaming on a web browser will be limited to 1080p.
• Too many devices connected to your Wi-Fi network may affect your connectivity.
  • Try disconnecting other devices to improve Wi-Fi connectivity.
• Do not install an Arlo SmartHub or Arlo Base Station too close to your Wi-Fi router.
  • For optimal results, install the Arlo SmartHub or Arlo Base Station at least 3 feet (1 meter) away from your router.

Configure settings in the Arlo Secure App:

Change the Power Management settings on each camera to Best Video.

1. Launch the Arlo Secure App.
2. Tap Devices.
3. Select your Arlo Ultra camera.
4. Tap
5. Tap Power Management.
6. Select Best Video.

Turn off Local Recording.

1. Launch the Arlo Secure App.
2. Tap Devices.
3. Select the Arlo SmartHub or Arlo Base Station that your Arlo Ultra camera is connected to.
4. Tap
5. Tap Storage Settings.
6. Tap the Record Locally switch to the off position.

Turn on 4K local live streaming.

1. Launch the Arlo Secure App.
2. Tap Devices.
3. Select your Arlo Ultra camera.
4. Tap
5. Tap Video Settings.
6. Tap the Local 4K Live Streaming switch to the on position.

For more information, visit: How can I record in 4K with an Arlo Ultra camera?