To use Apple Home with Arlo, you must have at least one compatible Arlo SmartHub or Base Station and one compatible Arlo camera. For a list of compatible devices, visit: How do I connect my Arlo device to Apple Home?

If you receive an error message that says your Arlo SmartHub or Base Station is an Uncertified Accessory, try removing your Arlo SmartHub or Base Station and reconnect to Apple Home. Read below for detailed troubleshooting instructions.

To troubleshoot the Uncertified Accessory HomeKit error:

1. Launch the Arlo Secure App on your Apple device.
2. Tap Settings > My Devices.
3. Select your Arlo SmartHub or Base Station.
4. Tap HomeKit.
5. Tap [SmartHub/Base Station name] > Remove Device.
6. Restart your Arlo SmartHub or Base Station.
7. Connect your Arlo system to Apple Home again.

Note: If the Uncertified Accessory error continues to display after performing the troubleshooting steps noted above, contact Arlo Support for further assistance.