What are Locations in the Arlo Secure App and how do I use them?
Last updated: 08.01.2025
Arlo Secure App 4.0 enables you to add multiple Locations in one Arlo account. If you have multiple devices in different areas, you can group your devices based on physical location, such as Home, Office, or Cabin. These Locations can also be shared to your friends.
Important reminders when setting up a Location:
- You must have at least one Location on your Arlo account.
- Your device must belong to a Location upon installation.
- Make sure the Arlo Secure App is granted location permissions in your mobile device settings.
Can I add a device to a Location?
Yes. You can add a device to any Location. In the Arlo Secure App, select the Location using the location switcher, then add the device. For more information, visit: How to add an additional Arlo device to an existing Arlo system
Note: Only the owner of the Arlo device and Location can add devices. Shared users cannot add a device to a shared Location. For more information, visit: What privileges do my friends have when I grant them access rights in my Arlo account?
Can I move a device from one Location to another?
Yes. You can remove a device and add it to a different Location.
Note: You can only move Arlo Ultra, Arlo Pro, Arlo Pro 2, Arlo Pro 3, and Arlo Wire-Free cameras into a Location with an Arlo SmartHub or Arlo Base Station.
Can I delete a Location?
Yes. Locations can be deleted but you must have at least one Location in your Arlo Secure App. You must also make sure that there are no devices in the Location prior to deleting. You cannot delete a Location with devices.
To add, edit, or delete a Location in Arlo Secure App 4.0, visit: How do I add, edit, or delete a Location in the new Arlo Secure App experience?
How many Locations can I create in my Arlo account?
You can set up as many Locations as you want on your Arlo account as long as it is in the same country the account is registered to. For example, if you have a UK based account, you can only assign a UK address to the Location.
What address should I use when defining my Location?
You must use your exact physical address.
Does my Arlo Secure plan apply to multiple Locations?
No. Each Location in your Arlo Secure App requires a separate subscription for service.