You must use the 9V power adapter and power adapter cable that came with your camera.

• A regular 5V Micro USB cable does not have high enough voltage to fully charge your Arlo Pro or Arlo Go camera.
• Use the 9V Arlo Pro power adapter and power adapter cable that came with your Arlo Pro system to charge your Arlo Pro battery.
• Use the 9V Arlo Go power adapter and power adapter cable that came with your Arlo Go camera to charge your Arlo Go battery.

Arlo Pro and Arlo Go power adapters are not interchangeable.

Qualcomm Quick Charge is a technology that lets rechargeable battery-operated electronic devices charge at a higher voltage to achieve faster charging speeds than traditional USB charging allows.

• Quick Charge technology only works if you use a compatible Quick Charge power adapter and power adapter cable.
• Arlo Pro and Arlo Go cameras use Quick Charge technology to help you charge your batteries faster and reduce camera downtime.

For more information, visit:

• Safe Handling and Usage Guidelines for Arlo Rechargeable Batteries
• What is Quick Charge and why does my Arlo Pro or Arlo Go camera use it?