Quick guides

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FAQs and Support Articles

What are the minimum requirements for installing and using my Arlo system?

To install and use your Arlo system, you must have a high-speed Internet connection and the minimum operated system required to use the Arlo app or web portal. You can use the Arlo app or web portal to access video footage from your Arlo cameras. Connectivity requirements All Arlo cameras require a high-speed Internet connection, but each Arlo camera uses a different amount of bandwidth. Bandwidth use is measured on a per-camera basis. If you have multiple Arlo cameras on the same network, you c

Arlo Battery Life

The life of your Arlo battery depends on the device you own. Learn more about your camera's battery life, safety and much more on our support site today.

How can I extend my Arlo camera's battery life?

Arlo battery-powered cameras are not intended for continuous recording. The battery life of your Arlo camera varies depending on usage. For more information, visit Safety Rules for Arlo Rechargeable Batteries or Safety rules for Arlo Wire-Free Camera Batteries. Use these tips to maximize your camera's battery life: Ensure that your Arlo system is running the latest firmware. For more information, visit What do I need to know about Arlo camera firmware updates? Use the Optimized or Best Battery

How can I record in 4K with an Arlo Ultra camera?

Arlo Ultra enables you to record 4K videos in three different ways: local live streaming, motion cloud recording, and recording to a local storage device. To take full advantage of 4K video quality with Arlo Ultra, you must have an Arlo Smart Elite subscription plan. For more information, visit What Arlo subscription do I need to record with 4K resolution?. Local Live Streaming You can live stream in 4K from Arlo Ultra if your Arlo app and Arlo SmartHub are on the same local network. If you ena

How to stream 4K with Arlo Ultra security camera

Arlo Ultra allows you to stream 4K high resolution live video in a few different ways. Let us help you experience cutting-edge image quality today.

What are activity zones and how do I create them?

Create an activity zone that focuses your Arlo camera's motion detection on a specific area. Visit our support site to learn more today.

How do I record 4K videos to a local storage device?

Use a micro SD card for 4K video recording on your Arlo Ultra. For more information about 4K video recording with Arlo Ultra visit our support site today.

How to turn on Android notifications

You can enable and disable push notifications at three levels: the mode level, the Arlo app level, and the Android system level. To receive some Arlo notifications, but only in certain modes, edit the notification settings for each Arlo mode that isn’t sending you the desired notifications. To start or stop receiving all Arlo notifications for a while, enable or disable Arlo notifications in the Arlo app. If you always want to receive Arlo notifications or never want to receive Arlo notification

How do I manually sync my Arlo Ultra or Pro 3 camera?

If you encounter an error when trying to sync your Arlo Ultra camera with the base station, let us guide you through the manual setup process today.

Arlo camera won't sync with the base station

If your Arlo camera won't sync to the SmartHub or base station during set up or when adding a new device, follow this guide to help troubleshoot the issue today.

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