The Package Detection feature allows you to receive notifications when your Arlo Camera or Video Doorbell sees a package being picked up or dropped off. Push notifications allow you to see alerts from your lock screen that include images of what your camera recorded. The detected package is highlighted by a bounding box in your push notification. The Arlo Package Detection feature detects packages as small as a shoe box.

• Note: To use Package Detection, you will need an Arlo subscription with Package Detection. For more information, visit: Arlo Secure Plans

Camera or Video Doorbell Placement Tips

The image below is a good example of placement, view, and distance for an Arlo camera to detect packages.

• Camera Placement and Distance
  • Place your Arlo Camera about 10 feet (3 meters) high and angle it so that it has a clear view of the walkway up to your door and the area where packages are left.
  • While Arlo might detect packages that are further away, we advise that you follow our guidance for best results.
• Video Doorbell Placement and Distance
  • Place your Arlo Video Doorbell about 4 feet (1.2 meters) high so that it has a clear view of the walkway up to your door and the area where packages are left.
  • Arlo Video Doorbells use a 1:1 aspect ratio to cover more of your porch and walkway.
• Camera or Video Doorbell View
  • Your camera must have a clear view of the package to detect it.
  • If an object, such as a pole, is partially blocking the package, your camera might not detect it.

Package Detection FAQs

How do I enable package detection?

1. Launch the Arlo Secure App.
2. Tap
3. Select the Location where the camera is located.
4. Tap Package Detection.
5. Move the camera by tapping the three bars to the right of the camera name and hold while dragging it up from Inactive Cameras and dropping it into Active Cameras.
   This will allow your camera to utilize Package Detection.

Will I be notified when my Arlo camera detects a package?
Yes. When your Arlo camera detects a package, you are sent a push notification.
For more information, visit: What are Arlo Smart Notifications and how do I set them up?

Can I enable the Arlo Package Detection feature on more than one Arlo Camera or Video Doorbell?
You can only enable the Package Detection feature on one Arlo device per Location.
For more information, visit: What are Locations in the Arlo Secure App and how do I use them?

Does the Arlo Package Detection feature detect envelopes?
No. The Package Detection feature only detects packages the size of a shoe box or larger.